Thank you for choosing an Iconic by Tamu garment! Now I get it; things happen. So, if you need to return your garment(s), I am here to help. n
Returns and Order Changes
I will gladly issue store credit on your return within 14 days from the date you received your order. Please take care when trying on garment(s), as garment(s) must be unused and have Iconic by Tamu tags attached. Store credit will never expire.
Currently, each garment is made to order, so I am unable to accept cancellations for refunds.
Making changes to your order (e.g., different size or color) can be done as long as your order has not shipped. Please understand that it can take an additional 7-9 weeks to complete your updated order.
If you need to make a change to your shipping address, email firstname.lastname@example.org asap. Shipping addresses can be updated as long as the package has not left the studio. Unfortunately, rerouting a package once it has shipped cannot be done.